Yesterday, YDreams and Montreal-based Green Vision Media hosted an event at YDreams’ Lisbon HQ to celebrate their new partnership and the launch of James Version 2.0 ™.
James was conceived as a personal mobile concierge service for guests to explore hotel facilities as well as the city they are visiting. Availabe in several different languages James lets you explore hotel amenities that range from restaurants and their menus to gyms and spas. You can also make reservations on the fly, send digital postcards and explore city highlights, anytime and anywhere.
The application runs on your iPhone or iPod Touch, but if you don’t have one, no worries because hotels offering the service will provide you with one to use during your stay when you check in. Furthermore, James 2.0 ™ takes the experience to another level with special add-ons that turn the iPhone into your room key!
James Version 1.0 was piloted as the first concierge service for the iPhone of its kind at the W Hotel in Montreal, Canada in December 2008. Due to its success, James 2.0 ™ the next generation of mobile concierge will be launched on October 29, 2009, and work on version 3.0 is currently underway. We’ll be sure to keep you posted.
I recently wrote about what technically Augmented Reality (AR) is all about and, this time, I’d like to express my opinion on the user experience and interactivity (or lack of it) of current AR applications.
Although AR has been around for a long time, its applications have been limited to controlled spaces and are usually costly. Only recently, thanks to the rapid evolution of computers and cellular phones, the general public has had the chance to try it out.
The release of FLARToolKit, an open-source port of ARToolKit to AS3, made this technology available to any Flash developer. It all started with GE’s “plug into the smart grid” and since then everybody is doing it. Unfortunately, most of these applications only show an object floating on top of a marker. This prompted Anatoly Zenkov to create the following sarcastic “Me too!” video:
This raises the big question, what does augmented reality add to the current interfaces and user experience? From the online AR applications I’ve seen, not much. Check out the presentation of John Mayer’s AR video clip at the Adobe MAX 2009. Really cool, for 5 minutes. Notice that the presenter, although enjoying it and smiling, has to change hands holding the marker. Arms become heavy after a little bit in that position. Moving the marker, moves the virtual camera, allowing to see the scene from different points of view. That can also be done with a mouse, like in Street View of Google Maps. The frame rate is awful. Flash brought us back 20 years on 3D programming…
Mobile AR applications suffer from these same problems. What does it add compared to the oriented map displayed by the Maps Ap with pins for points of interest?
On the map I can better visualize distances and best routes. It’s a bit like comparing analog and digital speedometers. When looking at the pointer of an analog speedometer, even at a glimpse, it’s possible to see, current value, relative position to minimum and maximum values, rate of acceleration, etc. The digital meters are cool but most cars have the analog meters…
Augmented Reality (AR) has been all over the web recently, but is everybody talking about the same thing? Is everybody talking about the whole scope of AR or just a subset? Even inside YDreams we disagree on some of this…Wikipedia, while not the holder of the ultimate truth, is a good place to start from. The AR definition, as of 9/30/2009 15:11 (UTC), is the following:
“Augmented reality (AR) is a term for a live direct or indirect view of a physical real-world environment whose elements are merged with-, or augmented by virtual computer-generated imagery – creating a mixed reality. The augmentation is conventionally in real-time and in semantic context with environmental elements, [...]. With the help of advanced AR technology (e.g. adding computer vision and object recognition) the information about the surrounding real world of the user becomes interactive and digitally usable.”
Well, I agree with this definition even though it might be prone to several interpretations. I’ve highlighted the parts I think are important and I’m going to explain my interpretation.